It's evening at Sunshine Village and Jamie answers Ron's call bell.
Jamie performs hand hygiene before entering the room.
Jamie checks Ron's care plan folder.
Click on the folder to see and open Ron's documents.
Jamie finds Ron's pain assessment and sees that he has chronic lower back pain.
Click the form to see what has relieved Ron's pain in the past.
Has applying heat previously helped to reduce Ron's back pain?
Jamie sees that Ron received a heat pack around the same time last night.
Click the document to open the intervention record.
Has the heat pack helped in the past?
Jamie starts a new entry in Ron's pain intervention record.
How would you record this pain level?
Click on the appropriate area of the pain scale.
Jamie prepares a heat pack and wraps it in cloth to protect the skin. She performs hand hygiene and places the pack on to Ron's lower back.
Click the heat pack on Ron's back.
Jamie returns and performs hand hygiene again. She checks Ron's skin around the heat pack to make sure it's not red (too hot). Jamie asks Ron to rate his pain again.
Jamie checks Ron's medication order.
Click on the folder to see the relevant section of Ron's medication order.
Does Jamie need to talk to the RN before giving Ron the paracetamol?
Jamie calls the RN to confirm it's OK to give Ron the paracetamol.
Jamie prepares to assist Ron with his pain medication.
Click Ron to see how he responds.
Should Jamie crush the paracetamol tablets for Ron?
Jamie gets Ron's PRN pack and sees there are two tablets in the pack.
Jamie performs hand hygiene and assists Ron to take the tablets.
Review the steps for assisting with oral medication and then click 'Next' to continue.
Jamie comes back in 30 minutes to see how Ron is doing.
Jamie performs hand hygiene again and signs the documentation.
Click the folder to see how Jamie completes the pain intervention record.
Jamie returns Ron's medication documents to a secure place and leaves the room.
You are now ready to start your assessment for this case study.
According to Ron's pain assessment form, which intervention should you try if he states he has back pain?
Ron's pain intervention record shows that a heat pack was applied yesterday.
What time was the heat pack applied?
The heat pack provided some pain relief but Ron still requested Panadol.
Do you need to get approval from the RN before giving a resident PRN medication?
Ron was given pain medication for his back. 30 minutes later he reported that the back pain was completely gone.
How would you record this pain level?
Jamie has completed Ron's pain intervention record, but she has made a mistake.
Click on the error in the document.
You have successfuly completed Medication Assistance (For the Unregulated Health Care Worker) - PRN Pain medication (MAURg EL2).
This is the final module of the Medication Assistance (For the Unregulated Health Care Worker) course.
You might now like to:
Signs of deterioration include anything that might tell you the client or resident is getting worse, e.g. drowsiness, confusion or an unusual lump.
A medication order is a legal document (signed by a doctor) that specifies the medication, dose and route required for a resident or client.
Clean your hands by rubbing them with an alcohol-based formulation or washing them with soap and water.
Medication that is applied directly to the skin. Often referred to as a topical medication.
A chemical name for the medication (e.g. Paracetamol). There is only ever one generic name.
A name given to the medication by the company that has manufactured it. There can be more than one brand name for the same medication (e.g. Panadol or Panamax).
Ron replies: "I can't sleep, Jamie. My back hurts so much. Could you give me some painkillers?"
Jamie answers: "Sorry to hear that Ron. Let me see what I can get for you."
This is a pain assessment form. The specific document you will use will depend on where you are working.
This is a pain intervention record. The specific document you will use will depend on where you are working.
Read Jamie's tips on how to use hot and cold packs properly.
Check the site where the hot pack is applied 3-5 minutes after initial application and continue regular checks thereafter.
Therapy is generally recommended for a period of 20 minutes per treatment.
Read Jamie's tips on how to use hot and cold packs properly.
Remember the document you use in your organisation might look different to this one.
Note that this documentation could look different in your organisation or be in an electronic format.
Jamie has made sure all the 6 Rights of Medication Administration have been checked.
Medication Handbook for Unregulated Health Care Workers
Tip sheets:
Steps for assisting with:
LMS Code: MAURg EL2
Published: September 2018
Last Rev: Oct 2022
Welcome to the WA Country Health Service online Medication Competency Assessment Module.
This module is supported by funding from WA Primary Health Alliance through the Australian Government's PHN Program. This learning resource has been produced to facilitate the professional development of WACHS and non-government Unregulated Health Care Workers in the provision of the skills and knowledge associated with the supervision and assistance with medication administration.
Feedback can be provided via the Evaluation link at the end of this product.
Information contained within this product is in accordance with the current acceptable National Quality and Health Service Standards and the Aged Care Accreditation Standards
Important Disclaimer: All information and content in this Material is provided in good faith by the WA Country Health Service, and is based on sources believed to be reliable and accurate at the time of development. The State of Western Australia, WA Country Health Service and their respective officers, employees and agents, do not accept legal liability or responsibility for the Material, or any consequences arising from its use.
© WA Country Health Service, State of Western Australia (2022). Copyright to this material produced by the WA Country Health Service belongs to WA Country Health Service, under the provisions of the Copyright Act 1968 (C'wth Australia). Apart from any fair dealing for personal, academic, research or non-commercial use, no part may be reproduced without written permission of the Aged Care Directorate, Western Australian Country Health Service. WA Country Health Service is under no obligation to grant this permission. Please acknowledge the WA Country Health Service when reproducing or quoting material from this source.
Questions about this resource can be directed to the WACHS learning and Development team by email to WACHStraining@health.wa.gov.au. Feedback can be provided via the evaluation link at the end of this product.
Estimated time to complete: 60 minutes
LMS Code: MAURg EL2
Published: September 2018
Last Rev: Oct 2022