Jamie goes to see Malcolm.
Jamie keeps an eye out for any changes to Malcolm's appearance or behaviour.
Click Malcolm to see how he responds.
Jamie checks Malcolm's photo and name on his identity form.
Click Malcolm to see how he responds.
Jamie checks Malcolm's medication order.
Click the folder to see the medication order.
How often does Malcolm's cream need to be applied?
Jamie takes the cream from the locked drawer.
Click the tube of cream Jamie is holding.
Is this cream OK for Malcolm to use?
Malcolm's steroid cream is called a transdermal medication. Click on the other types of transdermal medications to learn more about them.
Jamie puts on disposable gloves. What has Jamie forgotten?
Jamie performs hand hygiene and checks Malcolm's arms for any new or changing symptoms. Click Malcolm to see how he responds.
Do not apply topical medication if you notice any of these symptoms. Talk to the RN first. Click the images to show the description.
Jamie works out how much cream to apply to Malcolm's arms.
Which unit of measurement is used to measure the amount of required cream or ointment?
Identify the correct area of the body.
Squeeze the required amount of cream from the tube on to your finger or hand.
Apply the cream evenly on to the skin.
Jamie removes her gloves, performs hand hygiene again and signs the signing sheet.
Click the document to see where Jamie is signing it.
Jamie finishes up.
Jamie replaces the tube and performs hand hygiene again.
Jamie is about to leave the room.
Has Jamie forgotten something? Click on the item that she has forgotten.
Jamie picks up the medication chart and says goodbye to Malcolm.
You are now ready to start your assessment for this case study.
Where would you find the expiry date of Malcolm's cream?
Check Malcolm's tube of medication again.
How much cream needs to be applied to his arms?
What should you do with the medication charts after assisting a resident with their medication at a residential care facility?
When should topical medication (such as cream or ointment) NOT be applied?
Where should you put disposable gloves after you have used them to apply steroid cream?
You have successfuly completed Medication Assistance (For the Unregulated Health Care Worker) - Transdermal medication (MAURe EL2).
You can now close this tab and start Ear medication when you are ready.
You can now start the next module: Ear medication when you are ready.
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Signs of deterioration include anything that might tell you the client or resident is getting worse, e.g. drowsiness, confusion or an unusual lump.
A medication order is a legal document (signed by a doctor) that specifies the medication, dose and route required for a resident or client.
Clean your hands by rubbing them with an alcohol-based formulation or washing them with soap and water.
Medication that is applied directly to the skin. Often referred to as a topical medication.
A chemical name for the medication (e.g. Paracetamol). There is only ever one generic name.
A name given to the medication by the company that has manufactured it. There can be more than one brand name for the same medication (e.g. Panadol or Panamax).
Malcolm replies: "That would be good. It always helps with the itching."
Jamie doesn't notice any signs of deterioration. Malcolm looks alert and well.
Malcolm Jones. Born 4th November 1955

Jamie confirms this is the correct name and date of birth on the identity form.
Remember the order you use in your organisation might look different to this one.


Note that this documentation could look different in your organisation or be in an electronic format.
Jamie has made sure all the 6 Rights of Medication Administration have been checked.
Medication Handbook for Unregulated Health Care Workers
Tip sheets:
Steps for assisting with:
LMS Code: MAURe EL2
Published: September 2018
Last Rev: Oct 2022
Welcome to the WA Country Health Service online Medication Competency Assessment Module.
This module is supported by funding from WA Primary Health Alliance through the Australian Government's PHN Program. This learning resource has been produced to facilitate the professional development of WACHS and non-government Unregulated Health Care Workers in the provision of the skills and knowledge associated with the supervision and assistance with medication administration.
Feedback can be provided via the Evaluation link at the end of this product.
Information contained within this product is in accordance with the current acceptable National Quality and Health Service Standards and the Aged Care Accreditation Standards
Important Disclaimer: All information and content in this Material is provided in good faith by the WA Country Health Service, and is based on sources believed to be reliable and accurate at the time of development. The State of Western Australia, WA Country Health Service and their respective officers, employees and agents, do not accept legal liability or responsibility for the Material, or any consequences arising from its use.
© WA Country Health Service, State of Western Australia (2022). Copyright to this material produced by the WA Country Health Service belongs to WA Country Health Service, under the provisions of the Copyright Act 1968 (C'wth Australia). Apart from any fair dealing for personal, academic, research or non-commercial use, no part may be reproduced without written permission of the Aged Care Directorate, Western Australian Country Health Service. WA Country Health Service is under no obligation to grant this permission. Please acknowledge the WA Country Health Service when reproducing or quoting material from this source.
Questions about this resource can be directed to the WACHS learning and Development team by email to WACHStraining@health.wa.gov.au. Feedback can be provided via the evaluation link at the end of this product.

Estimated time to complete: 60 minutes
LMS Code: MAURe EL2
Published: September 2018
Last Rev: Oct 2022