Alison

Jamie entering Alison's room with a trolley

It's 12 o'clock and Jamie goes to give Alison her eye drops.

Hi Alison! It's me, Jamie.

Check for any signs of deterioration

Jamie talking to Alison Alison
How are you today Alison? I'm here to give you your eye drops.

Jamie enters and keeps an eye out for any changes to Alison's appearance or behaviour.

Click Alison to check for any signs of deterioration and to see how she responds.

Alison's eye

Alison's eye is slightly red

Jamie checks Alison's eye and it does look slightly red.

Should Jamie call in the RN to have a look at Alison's eye before giving her eye drops?

The RN checks Alison's eye

The RN checks Alison's eye

Jamie calls in the RN who looks at Alison's eye and checks the medication order.

Your eye does look a bit red Alison, but it looks better than when I assessed it yesterday. It should clear up in the next few days and these drops will help with that.
Alright, let's see how it goes I guess.

Reason for nurse/midwife not administering

Codes MUST be circled

Absent
A
Fasting
F
Refused - notify Dr
R
Vomiting
V
On leave
L
Not available - obtain supply or contact Dr
N
Withheld - enter reason in clinical record
W
Self Administered
S

Exemption codes

You must always notify the RN if a resident doesn't want to take their medication.

Use a code to document situations where a medication has not been given.

Click on any codes you are unfamiliar with.

The codes shown here are the ones used for WACHS medication charts. The codes you use will depend on which signing document your organisation uses.

Circling exemption codes

Richard Inning signed here on Monday, but the resident refused to take the medication on Tuesday.

Exemption codes must be circled (like the 'R' on Tuesday on the signing sheet).

Why is this important? Type your thoughts in the white box.

Right person

Jamie and Alison Alison
Alright Alison, can you just state your full name and date of birth for me?

Jamie now prepares to assist with Alison's medication.

Click Alison to see how she responds.

Right dose

Jamie checking the documentation Folder

Jamie checks the medication order.

Click the medication order to check the dose.

How many eye drops does Jamie need to give Alison?

Right medication

Jamie checking the medication Eyedrops

Jamie takes the eye drops from the medication trolley.

Click the eye drops to check the label.

Hand hygiene

Jamie performs hand hygiene

Jamie performs hand hygiene and is just about to put drops in Alison's eye.

What has Jamie forgotten?

Disposable gloves

When do you need to wear disposable gloves? Drag the items below into the correct column on the left.

Gloves are needed
Gloves are not needed
Brushing someone's teeth
Making a bed
Stopping a bleed
Handling people's dentures
Assisting someone with lunch
Signing a document
Check the eye

Jamie now assists Alison with her eye drops

Step 1

Identify the correct eye. Check the eye for redness, swelling or discharge.

Print Tips for eye drops and ointments

Position the person in a seated or upright position.

Five steps to assist with eye medication

Step 2

Position the person in a seated or upright position.

Gently lower the bottom eyelid

Five steps to assist with eye medication

Step 3

Pull lower eyelid gently down with forefinger to form a pocket. Tilt head slightly and ask the person to look up.

Instil one drop in the middle surface of the lower lid

Five steps to assist with eye medication

Step 4

Instil one drop in the middle surface of the lower lid. Do not touch the eye with the dropper.

Resident closing their eyes

Five steps to assist with eye medication

Step 5

Ask the person to close their eyes for one minute and move eyeball from side to side to spread the medication. Repeat steps 3-5 if further drops are required.

Print Tips for eye drops and ointments

Finishing up

Goves being thrown into a bin

Jamie finishes up. She removes her gloves and puts them in the general waste bin. She then puts the Chloramphenicol eye drops back on the trolley.

Does she need to store the eye drops in the fridge?

Medication storage

Alison in her room Trolley in the middle of the room Eyedrops on armchair Gloves on table Keys on table

It's important to store medication correctly, but you must also store items like medication keys and trolleys in the right way.

In the picture you will find some problems with how things were left in Alison's room last week. Can you find the four problems?

Right documentation

Jamie signing the documentation

Jamie performs hand hygiene again and signs the signing sheet.

You are now ready to start your assessment for this case study.

Question 1

Alison's eye drops must be stored at room temperature once they have been opened.

Where is the best place to store her eye drops?

Question 2

Jamie noticed Alison's eye was red and slightly swollen.

What is the first thing you should do in this situation?

Question 3

What must be written on the label of a newly opened bottle of eye drops?

Question 4

The label on Alison's eye drops said 'Discard 28 days after opening'. The drops were opened on the 29th August.

By what date must the drops be discarded?

Question 5

Exemption codes Absent On leave Refused - notify Doctor

A resident does not want to take her medication.

Which code must be used on the signing sheet shown? Click the correct code in the picture.

Congratulations

Congratulations

You have successfuly completed Medication Assistance (For the Unregulated Health Care Worker) - Eye medication (MAURd EL2).

You can now close this tab and start Transdermal medication when you are ready.

You can now start the next module: Transdermal medication when you are ready.

You might also like to:

  1. Explore the resources and further reading;
  2. Complete the short evaluation of the module - your feedback is appreciated; or
  3. Launch and complete the reflective practice activity tool - your feedback is appreciated; or
  4. Restart this module

Medication Assistance (For the Unregulated Health Care Worker)

Eye medication

Estimated time to complete: 60 minutes
LMS Code: MAURd EL2
Published: September 2018
Last Rev: Oct 2022