2. Business strategy/business models
A. Strategy, systems and people
9:30am – A staff member approaches Eliza, requesting holiday leave in 4 weeks' time.
"Part of our business model at the Virtual Practice is to encourage doctors to take mini-breaks every eight weeks. It’s my job to co-ordinate this leave."
Activity:
Expansion of the Maximum Health practiceWatch the interview:
Dr David Chambers: Characteristics of a practice managerClick 'Next' to continue.
2. Business strategy/business models
B. Evaluate the business
10:00am - Eliza is preparing interviews for a new Endorsed Enrolled Nurse (EEN) to start working in the practice's treatment rooms.
"The new nurse will allow the existing nurse to focus more on improving chronic disease outcomes."
Ask Eliza:
Looking at health outcomes (such as chronic disease) is one of the four ways a general practice business is evaluated:Click 'Next' to continue.
2. Business strategy/business models
C. Influencing factors
10:30am – Eliza has also been looking into employing a new GP but so far she hasn't had much luck finding available doctors in the area.
"Workforce constraints are just one factor that will influence your business model."
Ask Eliza:
The key influencing factors are grouped under the headings of:Activity:
An example of Government policy - My Health RecordClick 'Next' to continue.
2. Business strategy/business models
D. Ecosystem of healthcare participants
11:00am - Eliza receives a notification that the new GPMHSC newsletter from the RACGP is available online.
"The RACGP is just one of the participants in our overall healthcare ecosystem."
Learn more about:
Click 'Next topic' to continue.
Next topic >
Next >
